Before you start
You are signed in as an advisor.
1. Set your working hours
Open Configure › Account › Availability. Switch on the days you work and enter your hours. Click Save availability.
2. Change individual days
Under Date overrides you add days with different hours, for example vacation or a late Thursday. Click Add an override and then Save overrides.
Tip
Add vacation as soon as it is fixed. Then your agent books no appointments during that time.
Frequently asked questions
Check whether your availability includes hours in the next few days and whether your calendar is free then.
Yes. There are no separate hours per event type.