Before you start
You need an active plan, a free number slot in your plan and the access details from your provider.
1. Add a SIP number
Open Configure › Organization › Phone system, click Add phone number and choose SIP numbers.
What is SIP?
A standard that phone systems and providers use to connect calls over the internet. Many offices already use SIP, for example with sipgate.
2. Choose an option and enter your details
- sipgate Trunk: for inbound and outbound calls. You enter the phone number, SIP username and SIP password. The server is already set.
- Own phone system: You enter the address of your phone system. Insaio gives you access details that you store in your phone system.
3. Test it
Call the number. If your agent answers, the connection is set up.
Frequently asked questions
No, you need an active plan.
sipgate and your own phone systems with SIP. Cloud phone systems, for example from Telekom or NFON, you connect by forwarding, see .
With sipgate Trunk, yes. With your own phone system, only to a limited extent.