You need an active plan, your business address, your registration number and a proof document for your business.
1. Add a number
Open Configure › Organization › Phone system and click Add phone number. Choose Local phone number or Mobile number.
Local and mobile numbers aren't available during the trial. For both, your business is reviewed. So apply early.
2. Enter your business details
Enter your company name, business address and registration number, and upload one of these proof documents:
- Business registration (Gewerbeanmeldung / Gewerbeummeldung)
- Commercial register extract (Handelsregisterauszug)
- Confirmation of freelance status from the tax office (Bestätigung Freier Beruf vom Finanzamt)
PDF, JPG or PNG up to 4.5 MB are allowed. For Austria and Switzerland, additional details are requested.
3. Assign the number
As soon as the number is active, assign it to an advisor and choose it in your campaign as the Phone number.
Frequently asked questions
A local number has the area code of your business address. A mobile number is registered to your business and feels more personal.
A mobile number always costs an add-on. A local number counts toward the numbers in your plan, 1 in Starter and Professional, 3 in Business. You book more under Configure › Organization › Billing › Add-ons.
No, you need an active plan.