You are an admin of your organization.
1. View connected tools
Open Configure › Organization › MCP settings. Under Connected MCP clients you see all AI tools that members have connected. Each one works with that member's rights.
2. Allow transcripts
Under MCP controls and permissions there is one switch: Allow MCP clients to read transcripts. It is off by default. After a change, click Save.
They can create, change and delete contacts, notes and companies. They can't start calls or change settings. Each connection can make at most 60 requests per minute.
3. Track changes
If an AI tool changes something, for example a contact, the change history shows which tool made the change, for example “via Claude”.
4. Disconnect
In the connection's row menu, click Disconnect. The member or an admin can do this.
Frequently asked questions
No. Today there is only the switch for transcripts. Write access and limits can't be changed.