AI reception
An office where the phone is always answered — without anyone dropping their work for it. That's AI reception: calls to your number are answered by an AI that greets callers in your words, answers, books appointments and takes callback requests. And afterwards you know exactly who called, and why.
Your number stays your number
Your customers keep dialling the number they know. You bring it to Insaio — over a SIP connection, or by forwarding your line to the reception. From then on, every call is answered.
AI or human — you decide per number
For every number you choose who picks up: put calls through to a team member, or let the AI reception answer. Per number, not per organisation — the office line can work differently from the claims line.
Your greeting, in your words
The reception answers the way you would: you set the exact greeting yourself — in German and in English.
Language and tone per team member
Someone calling for a colleague is greeted the way that colleague works: you set the language and tone of the reception per team member, not just once for the whole firm.
Appointments straight from the call
A caller who wants an appointment gets one — during the call, in the right advisor's calendar, only in slots that are actually free.
Every call in your list, while it's still running
An inbound call appears in your call list the moment it starts. Transcript and outcome follow as soon as the conversation ends.