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Sub-Processor List

Last updated: January 2026

This list applies to all services provided by Sandbox Connection GmbH (“Insaio”) and supplements our Data Processing Agreement (DPA) and Privacy Policy.

We ensure that each sub-processor has signed appropriate data protection agreements under Art. 28 GDPR, and that international transfers comply with Art. 44 ff. GDPR.

ProviderPurposeLocation / Data regionTransfer mechanism
CookieHub ehf.Cookie consent management platformEEA (Iceland)No third-country transfer
ElevenLabs Inc.Text-to-speech generationEU (London / Frankfurt)EU–US DPF
Novu Ltd.In-app and email product notificationsEU (Frankfurt)SCCs + TIA
Nylas Inc.Calendar integration and event synchronizationEU (Ireland)EU–US DPF
OpenAI LLCLanguage model / AI processingEU (Ireland / Netherlands)EU–US DPF
Plausible Insights OÜPrivacy-friendly analyticsEU (Estonia / Germany)No third-country transfer
PostHog Inc.Product analyticsEU (Frankfurt)SCCs + TIA
Stripe Payments Europe Ltd.Payment processingEU (Dublin)EU–US DPF
Supabase Inc.Database & authentication backendEU (Frankfurt)No third-country transfer
Twilio Inc.Voice and SMS infrastructure and email deliveryEU (Frankfurt / Dublin)EU–US DPF
Vercel Inc.Hosting & content delivery (web app + website)EU (Frankfurt / Dublin)EU–US DPF

Notes:

  • EU data centers are used wherever available.
  • Third-country transfers rely on the EU–US DPF or SCCs with Transfer Impact Assessments.
  • This list may be updated; customers will be notified of any material changes in advance.

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